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WSW Studio

AI assistants for businesses: Customer communication that never sleeps

Many customer enquiries are similar. An AI assistant answers common questions instantly, captures requests in a structured way and makes sure important enquiries don’t get lost – around the clock.

The starting point

Does this sound familiar?

  • Answering the same questions by phone or email eats up time every day
  • Enquiries outside business hours go unanswered
  • Important information gets lost between emails, calls and messages
  • There’s no clear rule on who handles an enquiry

Our solution

A digital assistant for your business

We develop AI-powered chatbots and assistants tailored to your services and your customers’ most common questions. They answer simple enquiries directly, record what each request is about in a structured way and pass more complex matters on to your team.

Example scenario

An enquiry at 9 pm

A prospect wants to request a quote in the evening. The office closed hours ago.

Digital assistant

Example · Next working day

Good evening! I’d like a quote, please.

Of course! What exactly do you need – and by when?

An on-site consultation, ideally next month.

Thank you! I’ve noted everything down and will pass your full request on to our team.

Prepared enquiryOn-site consultation · Timeframe: next month · received 21:02

Try it out

See what an assistant feels like.

Choose a sample question and see how an assistant on your website could respond. The demo uses pre-written answers.

Digital assistant

Example for your business

Demo

Hello! How can I help you?

Choose a sample question

Interactive demo with pre-written answers – not a live AI chatbot.

Our services

What an AI assistant can handle for your business

  • Intelligent website chatbots
  • AI-powered customer communication
  • Automatic answers to frequently asked questions
  • Automated capture of customer enquiries
  • Lead qualification
  • Appointment scheduling
  • Internal knowledge assistants
  • Integration with existing business systems
  • Automatic forwarding to staff
  • Connection to CRM systems

How we work

How an AI assistant project works.

Clear steps, explained in plain language – no technical knowledge needed.

  1. 01

    Gather questions

    We gather your customers’ most common questions and decide what the assistant answers and what goes to your team.

  2. 02

    Prepare knowledge

    We prepare your services and answers so that the assistant can respond to common questions instantly and accurately.

  3. 03

    Set up & test

    We integrate the assistant into your website and test it with real sample enquiries.

  4. 04

    Handover & upkeep

    We explain in plain language how to maintain and adjust the assistant – and stay on hand for future extensions.

Frequently asked questions

Good to know

Will the chatbot replace my team?

No. It handles recurring, simple enquiries and passes everything important on to your team – it’s there to support them, not replace them.

Do I need any technical knowledge?

No. We take care of the technical set-up and explain in plain language how to maintain and adjust the assistant.

Can the assistant be connected to my CRM?

Yes, provided a suitable interface (API) is available. We’ll check this with you in the initial consultation.

How much does an AI assistant for my website cost?

That depends on which questions it should answer and which systems it needs to connect to. We define the scope in the free initial consultation; you then receive a concrete concept.

How is customer data handled by the chatbot?

We decide with you in advance what information the assistant collects and where it is processed – so its use can be properly planned with data protection in mind.

Easy to reach

Ready for a digital assistant?

Let’s use the free initial consultation to work out exactly how we can make this happen for your business.